CollectAI is a cloud solution for smart receivables management and collection that utilizes machine learning, big data and modern communication channels to best address the borrowers. By using a customer-centric approach, our target is to increase recovery rates, decrease the internal collection cost and strengthen customer relationships.

CollectAI provides:

  • Automation of various task during the dunning and collection process.
  • Continuous optimization of the process steps via machine learning algorithms
  • Use of multiple communication channels ( e.g. SMS, email, letter, messenger, voice call)
  • Integration of digital payments
  • Flexible integration to existing systems
  • Clear reporting and real-time monitoring

Integration with Mambu

The collaboration of Mambu and collectAI brings in a strong partnership to provide various customer using Mambu the ability to run an automatic, smart and fast collection service. The full integration should bring a seamless experience for the customers of Mambu to perform collection services for their various products using fully automatic dunning processes. On top, a collection service from collectAI can be additionally offered as another escalation step to enhance the recovery.

Example Customers