CollectAI is a cloud solution for smart receivables management and collection that utilizes machine learning, big data and modern communication channels to best address the borrowers. By using a customer-centric approach, our target is to increase recovery rates, decrease the internal collection cost and strengthen customer relationships.
The collaboration of Mambu and collectAI brings in a strong partnership to provide various customer using Mambu the ability to run an automatic, smart and fast collection service. The full integration should bring a seamless experience for the customers of Mambu to perform collection services for their various products using fully automatic dunning processes. On top, a collection service from collectAI can be additionally offered as another escalation step to enhance the recovery.