collectAI

By using a customer-centric approach, our target is to increase recovery rates, decrease the internal collection cost and strengthen customer relationships.

collectAI provides:

• Automation of various task during the dunning and collection process
• Continuous optimization of the process steps via machine learning algorithms
• Use of multiple communication channels ( e.g. SMS, email, letter, messenger, voice call)
• Integration of digital payments
• Flexible integration to existing systems
• Clear reporting and real-time monitoring

The partnership of Mambu and collectAI brings the ability to run an automatic, smart and fast collection service to Mambu customers. The full integration bring a seamless experience and helps to perform collection services for their various products using fully automated dunning processes. On top, a collection service from collectAI can be additionally offered as another escalation step to enhance the recovery.

For more information, visit partner website.