CollectAI is a cloud solution for smart receivables management and collection that utilizes machine learning, big data and modern communication channels to best address the borrowers.




Collections & Recovery

By using a customer-centric approach, collectAI aims to increase recovery rates, decrease the internal collection cost and strengthen customer relationships.

CollectAI provides:

  • Automation of various task during the dunning and collection process.
  • Continuous optimisation of the process steps via machine learning algorithms.
  • Use of multiple communication channels ( e.g. SMS, email, letter, messenger, voice call).
  • Integration of digital payments.
  • Flexible integration to existing systems.
  • Clear reporting and real-time monitoring.

The partnership between Mambu and collectAI brings in a strong collaboration to provide customers using Mambu the ability to run an automatic, smart and fast collection service.

The full integration should bring a seamless experience for the customers of Mambu to perform collection services for their various products using fully automatic dunning processes. On top, a collection service from collectAI can be additionally offered as another escalation step to enhance the recovery.

For more information, visit partner website.