NetGuardians’ AI-based fraud-mitigation software is seamlessly integrated into the Mambu core banking platform so Mambu’s customers can prevent fraud while taking advantage of the cloud environment.
With traditional methods and rule-based solutions in the market, too many false positives are generated, and fraud detection is reactive. NetGuardians’ AI platform stops fraudulent transactions in real-time, reduces the number of false positives by 83% (cost savings), discovers new fraud types, and reduces fraud losses.
Using NetGuardians’ pre-defined AI risk models, Mambu’s customers tackle:
- Payment fraud challenges by detecting suspicious payments coming from social engineering techniques or scams such as invoice redirection, love scams, CEO-fraud and others.
- Digital banking fraud challenges by identifying suspicious transactions coming from eBanking sessions redirected by malwares, eBanking sessions hijacked by remote hackers, eBanking transactions resulting from identity theft and others.
- Internal banking fraud challenges by detecting suspicious transactions coming from employee collusion, client advisor by-passing internal controls and others.
“By detecting and preventing fraud accurately, the solution ultimately delivers a frictionless customer experience contributing to brand strength and a higher customer retention.”
When a fraudulent transaction is detected, NetGuardians’ solution blocks it before the money leaves the bank. An alert is generated in real-time and routed to the relevant stakeholders through a customized workflow. An integrated case manager ensures powerful investigation procedures using intuitive risk dashboard and forensics tools.
NetGuardians is named a Gartner Cool Vendor in 2015, Chartis RiskTech100 Vendor in 2018 and 2019, and listed as Representative Vendor in Gartner’s 2020 Market Guide for Online Fraud Detection.
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