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Job description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the Americas or Europe, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work, the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different.  We are not just cloud-native, lean and flexible, we are helping revolutionize financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.

To continue our success story we are looking for a skilled and enthusiastic Application Consultant to be a part of our delivery services support team in Miami. As an Application Consultant, you’ll be responsible for helping our clients to get the best out of our platform: from mapping their requirements, to providing training and advising on best practices throughout their complete project lifecycle.

What you'll be working on:

  • Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banks
  • Gather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu system
  • Provide training to our customers on the Mambu platform and new feature releases
  • Provide ongoing support and Q&A to existing customers and their users
  • Be an active part of shaping Mambu's culture as a company
  • What you need to have:

  • Deep knowledge of consumer or business lending and deposits products and operations by having worked in the banking or FinTech industry
  • A consultative mindset of listening, understanding and anticipating customer needs.
  • Excellent written and verbal communication skills
  • Enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems
  • Bachelors Degree in Business, Finance or Accounting
  • Desired characteristics:

  • Experience working with banking systems
  • Additional written or spoken languages
  • Strong project and time management skills
  • Bi-lingual (English and Portuguese)
  • Why Mambu?

  • Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started.  
  • Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale.  
  • We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
  • Mambu proactively takes the initiative to improve the industry for the better.
  • Why Mambu?

    About us

    Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

    We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

    Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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    Why us?