Job description
Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the Americas or Europe, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work, the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different. We are not just cloud-native, lean and flexible, we are helping revolutionize financial services globally. We are in a growth phase and we’ve only just begun.
To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.
To continue our success story we are looking for a skilled and enthusiastic Application Consultant to be a part of our delivery services support team in Miami. As an Application Consultant, you’ll be responsible for helping our clients to get the best out of our platform: from mapping their requirements, to providing training and advising on best practices throughout their complete project lifecycle.
What you'll be working on:
Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banksGather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu systemProvide training to our customers on the Mambu platform and new feature releasesProvide ongoing support and Q&A to existing customers and their usersBe an active part of shaping Mambu's culture as a companyWhat you need to have:
3+ years of experience working with consumer or business lending and deposits products and operations by having worked in the banking or FinTech industryA consultative mindset of listening, understanding and anticipating customer needs.Excellent written and verbal communication skills Enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problemsBilingual (English and Spanish)Bachelors Degree in Business, Finance or Accounting Employment may depend on (criminal record and credit) background checkDesired characteristics:
Experience working with banking systemsAdditional written or spoken languagesStrong project and time management skillsTrilingual (English, Spanish and Portuguese)Why Mambu?
Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started. Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale. We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.Mambu proactively takes the initiative to improve the industry for the better.
