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Job description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But Mambu is different. We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference. 

We are looking for a passionate, skilled and enthusiastic Customer Value Analyst & Architect to join our team in Amsterdam and be responsible for building a set of tools and assets that enable value selling within Mambu’s Commercial regions. The tools and assets will take the form of business case models, to self service calculators and value discovery guides. The intent is to create a set of global tools and standards following a consistent framework, which can when needed be adjusted for the needs of the region or product being sold.

Your responsibilities will be:

  • Develop tools and customer value assets/collateral:
  • Develop and deploy a portfolio of services for the Commercial Organisation
  • Develop self service tools, such as discovery guides, value calculators and success/value metrics. These tools are more likely going to service lower value and more transactional deals
  • Develop more detailed business case models and value interview tools for transformational deals

  • Training and deployment:
  • Work closely with the sales training team to build out collateral in order to train the sales organisation
  • Continue to service and upgrade the tooling as Mambu’s offerings mature
  • Create and maintain a library with customer value testimonials

  • Build CoE:
  • Working closely with Customer Value Engineer Lead to build a global CoE for Mambu
  • Bring previous and experience and apply to the needs of Mambu
  • You need to have:

  • Banking sector experience and SaaS technology experience preferable
  • Ability to build complex business case models
  • Strong analytical skills
  • Coding/developer experience desirable
  • Creative thinker
  • The ability to execute in a detailed manner
  • Ability to work x-functionally towards an end goal
  • Why Mambu?

    About us

    Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

    We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

    Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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    Why us?