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Mambu

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Job Description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But Mambu is different. We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference. 

We are looking for a passionate, skilled and enthusiastic Customer Value Engineer Senior Manager to join our office in Amsterdam and be responsible for building out the Customer Value Team and proposition at Mambu. The purpose of the team is to develop a set of skills, collateral and tools to better enable value selling within the Commercial Organisation. The role will be focused on building a global Customer Value Team, developing tools & customer value assets/collateral and working alongside the Commercial organisation when defining value with customers during the sales process.

Your responsibilities will be:

  • Building a Global Customer Value Team (CVT):
  • Working alongside MDs to define the need within their region and appropriately resource the need
  • Ability to hire, coach and provide career progression for team
  • Develop skills matrix for team
  • Enable x-functional working with horizontal teams at Mambu

  • Develop tools and customer value assets/collateral:
  • Develop and deploy a portfolio of services for the Commercial Organisation
  • Develop self service tools, such as discovery guides, value calculators and success/value metrics. These tools are more likely going to service lower value and more transactional deals
  • Develop more detailed business case models and value interview tools for transformational deals
  • Develop Customer Value Team engagement playbook. When, why and how does the team engage with the Commercial Organisation

  • Engagement in Sales Process:
  • Develop engagement principles within Sales Process
  • Engage with customers with the ultimate goal of building a business case that demonstrates value of leveraging Mambu technology
  • Define expectations for engagement within sales process, as an example. CVT will be engaged with 70% of all deals

You need to have:

  • Strong communication skills and management engagement experience
  • Ability to engage with C-Suite executives
  • Banking sector experience and SaaS technology experience preferable
  • Ability to build and grow teams
  • Ability to build complex business case models
  • Strong analytical skills
  • Creative thinker
  • The ability to execute in a detailed manner and to follow a process
More about us:

To stay on top of the latest Fin-Tech trends and our success stories, please follow us on LinkedIn
For more details regarding our global career opportunities, please visit Career Site


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Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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