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Job Description
Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the Americas or Europe, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work, the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different. We are not just cloud-native, lean and flexible, we are helping revolutionize financial services globally. We are in a growth phase and we’ve only just begun.
To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.
We are looking for a passionate, skilled and enthusiastic Customer Value Specialist - NAM to join our team and be responsible for uncovering customer value throughout the Mambu sales process. The role will work alongside regional sales teams to strategize on approach for target accounts, build out value questioning techniques to uncover opportunity cost within our customers, capture and record this opportunity cost.
What you'll be working on:
- Working with the Global Customer Value Engineer Lead to build out regional capabilities, by leveraging the global tools and frameworks
- Inserting yourself as a key member of the Commercial team within your region
- Proactively creating process improvements and new tools by closely with the global CVT team
- Sharing best practices, learnings globally and supporting in the development of new collateral
- Leveraging global engagement principles
- Engaging with customers with the ultimate goal of building a business case that demonstrates value of leveraging Mambu technology
- Ensuring any business case/value documentation is passed onto CSMs for leverage in follow up business reviews
- Driving the adoption in region of self service tools, such as discovery guides, value calculators and success/value metrics
- Maximizing the revenue we can charge per customer based on the value discovery activities performed above
What you need to have:
- 5+ years of banking experience within commercial sales operations, project management and analytics, with an emphasis on building complex business case models
- Strong analytical skills with a keen ability to engage with C-Suite executives
- Creative thinker with the ability to execute in a detailed manner and follow through process
- Experience within the SaaS industry is a plus
- Excellent written and verbal communication skills
- Bachelor's degree in Business Administration or in another relevant field
- Employment may depend on (criminal record and credit) background check
Why Mambu?
- Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started.
- Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale.
- We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
- Mambu proactively takes the initiative to improve the industry for the better.
If you are thrilled by the opportunity to join our multi-national team on its unique mission - we need to talk and will be excited to hear from you!
More about us:
To stay on top of the latest Fin-Tech trends and our success stories, please follow us on LinkedIn
For more details regarding our global career opportunities, please visit Career Site
Why Mambu?
About us.
Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.
We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.
Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?
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