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Job description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different.  We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.

We are looking for a passionate leader who ensures delivery goals & objectives are achieved by the teams, while engineers have constant skills growth and are high performers. As an Infrastructure Engineering Manager you will mainly focus on guiding people in their career path whilst defining ways of working in the teams that enable high autonomy, high alignment and streamlined engineering process.

You will:

  • Build and serve a successful & motivated Infrastructure Engineering team by:
  • - Working with System Owner, Principal Engineer, Champion and other teams to provide servant leadership in the SRE Infrastructure team;
    - Co-owning the roadmap with the System Owner and the Principal Engineer;
    - Defining and acting (monitoring included) on quarterly team objectives to achieve tribe goals, agreed with the Champion;
    - Structuring teams to achieve agreed goals & objectives;
    - Ensuring each person fully understands their role/position and achieves the outcomes expected from them.

  • Ensure that capacity & skills are ahead of SREs needs by: 
  • - Acting as a hiring manager for the Infrastructure Engineering / SRE needs, ensuring team capacity to achieve expected outcomes;
    - Defining recruiting strategies to acquire new skills or create capacity to satisfy business needs, longevity, skills diversity, attrition mitigation and competitiveness; 
    - Coordinating internship programs to grow and attract talent; 
    - Ensuring group has only members that are aligned to our company values, engineering goals and required set of skills.

  • Provide constant growth and clear career path for infrastructure engineers by:
  • - Creating personalized career development plans for engineers and guiding them in achieving both personal & organizational goals;
    - Creating, together with Champion, grading promotion process that ensures consistency across the group, while ensuring fair, consistent and motivating compensation;
    - Establishing holistic coaching and mentorship principles and ensuring each team member receives fair & just-in-time feedback;
    - Facilitating learning and skills growth for each engineer (trainings, conferences, learning materials, mentors etc.).

  • Find a way of working that enables teams’ high autonomy, high alignment by:
  • - Defining and applying modern engineering practices to enable team autonomy and alignment to our way of working;
    - Ensuring teams are able to autonomously design, build, test and operate their solutions and services;
    - Identifying impediments and applying ways to overcome them;
    - Connecting with other teams and stakeholders to provide visibility & transparency to current progress and to agree on next objectives.

  • Assure that special projects are successfully executed by:
  • - Owning a number of special projects that are executed in parallel to normal Infrastructure roadmap;
    - Understanding and describing the goals and the final state of a project;
    - Forming a team and creating a project plan;
    - Executing the project successfully till the end.

  • Ensure that onboardings are efficient & scalable by:
  • - Designing efficient onboarding process for new colleagues (new Mambuvians or people transitions from other groups);
    - Ensuring new members are aligned to our values and culture & their skills and plans are aligned with the team they are part of;
    - Capturing on-time feedback about the people in on-boarding and monitor actions/corrections.

  • Advertise Mambu culture and way of working by:
  • - Constantly communicating internally and with each individual about our direction and beliefs;
    - Being involved as a speaker at meetups, conferences to advertise Mambu, in order to attract talent and contribute to the community.

    You need to have:

  • Strong leadership skills, in regards to establishing trust, transparency and achieving goals;
  • Solid hands on background in software engineering and operations that enables smooth streamlined process for delivering value;
  • Strong people management skills, able to understand people's ambitions and align them to organization needs and offer constant guidance and feedback for achieving them;
  • Ability to identify roles for accomplishing needs, defining talent acquisition practices, hiring plans and acting on it;
  • Expertise in suggesting and implementing changes based on “connecting the dots” on things that come up repeatedly to find elegant solutions for them in close collaboration with the teams;
  • Capacity to maintain stable performance and can-do attitude when under pressure or stress;
  • Questioning / learner attitude. You need to be driven by curiosity and desire to find the truth, not afraid to make mistakes and not to be always right;
  • Honest & integer attitude. You need to earn trust and maintain confidences, speak plainly and truthfully;
  • Excellent written and verbal technical and personal communication skills in English.
  • Compensation and benefits:

  • Competitive salary;
  • Flexible working hours;
  • Pre-paid parking ticket at Palas / Monthly bus pass;
  • Monthly digital meal tickets;
  • Easter and Christmas gift tickets;
  • Private Health Insurance;
  • 21 days of holiday;
  • Summer schedule (4-days/week);
  • Therapeutic massage;
  • Sports package;
  • Eye glasses vouchers;
  • Fruits, coffee, tea, sweets, popcorn machine and many others;
  • Standup Desk in a very modern office and access to the best logistics;
  • Professional career growth by providing access to trainings and conferences.
  • Why Mambu?

  • Mambu has over 250+ live deployments, helping to revolutionise financial services in more than 46 countries globally, and we're just getting started;
  • We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do;
  • Mambu proactively takes the initiative to improve the industry for the better;
  • Mambu is using top tool for development activities;
  • Because you want more, you want to know how your lines of code impact the world.
  • Why Mambu?

    About us

    Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

    We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

    Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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    Why us?