Job description
Mambu is the SaaS banking engine powering innovative loan and deposit products, the lean alternative to cumbersome core banking systems. Helping clients to successfully start up business ventures, transform existing operations, launch new products and expand into new markets. Mambu provides financial institutions of all sizes with the agility to rapidly design, launch, service and scale their banking and lending portfolio.
We believe that a great company is built on great people. We are proud to have brought together incredibly bright minds to help make financial services ready for the 21st century. Our clients understand what it takes to succeed in a fully digital world and our team is a trusted partner in their endeavours.
To continue our success story we are looking for a skilled and enthusiastic (Senior) Application Consultant to be a part of our rapidly growing delivery services support team.
As an Application Consultant, you’ll be responsible for helping our clients to get the best out of our platform: from mapping their requirements, to providing training and advising on best practices throughout their complete project lifecycle.
You'll get to work with every type of FinTech company across the world from large banks to small startups while applying your banking and FinTech knowledge to help our customers launch the next generation of financial services.
What you'll be working on:
Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banksGather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu systemProvide training to our customers on the Mambu platform and new feature releasesProvide ongoing support and Q&A to existing customers and their usersBe an active part of shaping Mambu's culture as a companyYou need to have:
Deep knowledge of consumer or business lending and deposits products and operations by having worked in the banking or FinTech industryA consultative mindset of listening, understanding and anticipating customer needsExcellent written and verbal communication skills in EnglishEnthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problemsEmployment may depend on (criminal record and credit) background checksIt would be great if you also had:
Experience working with banking systemsAdditional written or spoken languages beyond EnglishStrong project and time management skillsWhy Mambu?
Mambu has over 180 live deployments, helping to revolutionise financial services in more than 45 countries globally, and we're just getting started. Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale. We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.Mambu proactively takes the initiative to improve the industry for the better.
