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Job Description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But Mambu is different. We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference. 

We are looking for a passionate, skilled and enthusiastic Global Commercial Ops Lead to join our office in Amsterdam and manage the Global Commercial Operations team. This includes building and managing the team, which consists of Regional Commercial Operations Business Partners, Compensation and Commission Lead, Sales Tools and Process Lead and BI/Reporting Lead.

Your responsibilities will be:

  • Building a Global Commercial Operations Team:
  • Ability to hire, coach and provide career progression for team
  • Develop skills matrix for team
  • Enable x-functional working with horizontal teams at Mambu

  • Business Partnering:
  • Build a model which enables local business partnering with the MDs in each region
  • The team should support the region on a number of activities, such as; forecasting, pipeline, territory optimisation and analytical needs
  • Support the regions with reporting requirements, such as QBRs
  • Work closely with management to define strategy and also with the field to execute

  • Compensation & Commission:
  • Build and deploy the right compensation behaviours that align with Mambu’s global commercial goals
  • Consideration for all revenue defined roles, direct and indirect
  • Where needed, identify and deploy compensation and commission systems

  • Sales Tools and processes:
  • Complete responsibility for all Commercial tools and systems, this includes; managing updates, updating the systems to fit new ways of working

  • BI/Reporting:
  • Create global reporting BI dashboards and working alongside x-functional teams for input
  • Define clear list of stakeholder groups and meet distinct reporting needs

  • Commercial Modernisation:
  • This role will have access to the entire Commercial Operation and information, as a result the role should be continually challenging and providing modernisation opportunities
  • Work closely with MDs and GMs within region to uncover optimisation opportunities

You need to have:

  • Previous experience of managing a Commercial Operations team
  • Executive communication style
  • Previous SaaS technology experience and within a sales organisation
  • Data driven/analytical individual with a high attention to detail
  • Salesforce (or other CRM) enthusiast who is keen to optimise processes
  • Creative problem solver and can take full ownership and drive to resolution
  • Proactive mindset
  • Ability to create structure
More about us:

To stay on top of the latest Fin-Tech trends and our success stories, please follow us on LinkedIn
For more details regarding our global career opportunities, please visit Career Site


Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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