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Mambu

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Job Description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different.  We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.

We are looking for a passionate, skilled and enthusiastic Instructional Designer to join our team, in Amsterdam, to develop engaging, learning solutions for Mambuvians, customers, and partners across the globe, applying the latest best practices of Adult Learning Theory.

Your role at Mambu:

  • Design and develop product-specific curricula.
  • Identify learning needs and create corresponding relevance within courses.Help devise instructional strategy with the corresponding learning context.
  • Use best-in-class technology to support the instructional strategy.
  • Apply Andragogy, Transformation or other relevant Adult Learning Theory to design efficient, engaging and fun learning experience.

  • Contribute to the overall Self-Service and Knowledge Management ecosystem.
  • Work closely with Champion, Instructional Design Lead, Technical Writers and Community partners to create holistic Self-Service and Knowledge Management ecosystem.
  • Actively engage and provide feedback on Knowledge material.
  • Actively elicit feedback from internal and external sources on how to improve content/curriculum.

  • Ensure relevance and consistency of Curriculum with Product enhancements and real world use cases.
  • Work closely with Product, Customer, Sales as well as peers in Self-Service and Knowledge Management team to get the most up-to-date knowledge about the product.
  • Ensure outdated material is decommissioned to avoid confusion.

What's in your tool box:

  • Bachelor's degree in Instructional Design, related field or similar practical experience.
  • 5 years of experience designing, developing and testing e-learning content.
  • Experience developing original learning products in HTML5, SCORM, xAPI or other development technology.
  • Excellent written English (fluent or native speaker)

Nice to have:

  • Experience designing learning programs for Product / Technology companies
  • Good understanding of Financial Services domain and vocabulary
  • Experience with and fluent in current and emerging adult learning theory and how it is put into practice

Why Mambu?

  • Mambu has over 250+live deployments, helping to revolutionise financial services in more than 46 countries globally, and we're just getting started.  
  • We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
  • Mambu proactively takes the initiative to improve the industry for the better.
  • Mambu is using top tool for development activities.
  • Because you want more, you want to know how your lines of code impact the world.
More about us:

To stay on top of the latest Fin-Tech trends and our success stories, please follow us on LinkedIn
For more details regarding our global career opportunities, please visit Career Site


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Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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