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Job Description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different.  We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.

We are looking for passionate, skilled and enthusiastic Operational SRE to join our team, in Vilnius office.

Operational SRE’s mission is to run and continuously improve Mambu’s platform and products running in
production, with an extreme focus towards availability, reliability and overall system performance. This
role plays a key part in monitoring and resolving issues and incidents, driving collaboration among
different areas while ensuring seamless communication with customers. While being a part of a team,
each Ops SRE is a highly skilled engineer, who drives automation and operational improvement effort
across all the areas, enabling and supporting each team to be most efficient in running and providing
their products to customers.

How you contribute:

  • Continuously work on improving observability of Mambu’s production
  • Drive end2end resolution of production incidents
  • Support other teams by solving technical issues (cases) reported by customers
  • Deliver standard requests raised by Product and Customer Success teams
  • Continuously build technical knowledge base
  • Drive product reliability improvement effort across Mambu
  • Onboard new products, activities and services
  • Be an ambassador of SRE culture and mindset in Mambu

What's in your toolbox:

  • Knowledge of public cloud services and principles
  • Understanding of cloud native applications and distributed systems
  • Knowledge on how to manage applications on Kubernetes
  • Experience with application monitoring and alerting on scale
  • Experience with operational processes (major incident management, monitoring, post-mortems, etc.)
  • Automation and scripting experience (Go is a big plus, Java, Python, Bash or others)
  • At least 3 last years of experience in operations, preferably with a public cloud. At least 1 years of Docker/Kubernetes

Nice to have:

  • Knowledge of continuous deployment strategies
  • Knowledge of network and network security
  • Application security knowledge (secure software development practices) is a plus

Compensation and benefits:

  • Summer schedule (4-days/week);
  • Competitive salary;
  • Flexible working hours;
  • Health insurance;
  • Global business travel insurance;
  • Free parking space at the office;
  • Professional career growth by providing access to trainings and conferences.

  • Salary range for this role is 2700 - 3800 Eur GROSS/monthly

Why Mambu?

  • Mambu has over 250+live deployments, helping to revolutionise financial services in more than 46 countries globally, and we're just getting started.  
  • We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
  • Mambu proactively takes the initiative to improve the industry for the better.
  • Mambu is using top tool for development activities.
  • Because you want more, you want to know how your lines of code impact the world.
More about us:

To stay on top of the latest Fin-Tech trends and our success stories, please follow us on LinkedIn
For more details regarding our global career opportunities, please visit Career Site


Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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