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Job description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the Americas or Europe, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work, the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different.  We are not just cloud-native, lean and flexible, we are helping revolutionize financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.

To continue our success story, we're looking to bring onboard a Regional PeopleOps Partner who will support the development of the region by implementing and executing people programs on topics such as development, total rewards and engagement that are aligned with regional business objectives.

What you'll be working on:

  • Able to quickly identify business needs and come up with solutions aligned to the global People Strategy
  • Manages and resolves complex employee relations issues
  • Conducts effective, thorough and objective investigations. 
  • Maintains in-depth knowledge of regional legal requirements
  • Escalates and engages MD, Global Business Partner and VP People as needed
  • Deliver meaningful results to the region in a concise and timely manner including the payroll process and onboarding program
  • Analyzes trends and metrics in partnership with the People team to develop solutions, programs and policies
  • Provides support and feedback to regional leaders and consults with managers at all levels in areas of performance development, training and coaching, organizational development and employee relations
  • Contributes to running and tracking people programs based on regional engagement results
  • Designs and executes initiatives that help drive diversity and inclusion
  • What you need to have:

  • 7+ years of experience in a Human Resources/ PeopleOps Business Partner role supporting senior management
  • Experience and understanding how to build engagement Proven track record of working in an international environment, including Latin America 
  • Strong sense of self awareness combined with a customer focus driven attitude
  • Ability to learn quickly and adapt a fast paced environment 
  • Bilingual (English and Spanish)
  • Bachelor's Degree in Human Resources or Business Administration 
  • Employment may depend on (criminal record and credit) background check
  • We hope you have:

  • Experience working with other SaaS companies
  • SPHR certification
  • Why Mambu?

  • Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started.
  • Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale.
  • We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
  • Mambu proactively takes the initiative to improve the industry for the better.
  • If you are thrilled by the opportunity to join our multi-national team on its unique mission - we need to talk and will be excited to hear from you!
  • Why Mambu?

    About us

    Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

    We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

    Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

    Why us?