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Job description

Mambu is the SaaS banking engine powering innovative loan and deposit products, the lean alternative to cumbersome core banking systems.  Helping  clients to successfully start up business ventures, transform existing operations, launch new products and expand into new markets. Mambu provides financial institutions of all sizes with the agility to rapidly design, launch, service and scale their banking and lending portfolio.

We believe that a great company is built on great people. We are proud to have brought together incredibly bright minds to help make financial services ready for the 21st century. Our clients understand what it takes to succeed in a fully digital world and our team is a trusted partner in their endeavours.

To continue our success story we are looking for a skilled and enthusiastic (Senior) Application Consultant to be a part of our rapidly growing delivery services support team.

As an Application Consultant, you’ll be responsible for helping our clients to get the best out of our platform: from mapping their requirements, to providing training and advising on best practices throughout their complete project lifecycle.

You'll get to work with every type of FinTech company across the world from large banks to small startups while applying your banking and FinTech knowledge to help our customers launch the next generation of financial services.

What you'll be working on:

  • Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banks
  • Gather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu system
  • Provide training to our customers on the Mambu platform and new feature releases
  • Provide ongoing support and Q&A to existing customers and their users
  • Be an active part of shaping Mambu's culture as a company
  • You need to have:

  • Deep knowledge of consumer or business lending and deposits products and operations by having worked in the banking or FinTech industry
  • A consultative mindset of listening, understanding and anticipating customer needs
  • Excellent written and verbal communication skills in English
  • Enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems
  • Employment may depend on (criminal record and credit) background checks
  • It would be great if you also had:

  • Experience working with banking systems
  • Additional written or spoken languages beyond English
  • Strong project and time management skills
  • Why Mambu?

  • Mambu has over 180 live deployments, helping to revolutionise financial services in more than 45 countries globally, and we're just getting started.  
  • Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale.  
  • We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
  • Mambu proactively takes the initiative to improve the industry for the better.
  • Why Mambu?

    About us

    Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

    We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

    Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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    Why us?