Mambu is the SaaS banking engine powering innovative loan and deposit products, the lean alternative to cumbersome core banking systems. Helping clients to successfully start up business ventures, transform existing operations, launch new products and expand into new markets. Mambu provides financial institutions of all sizes with the agility to rapidly design, launch, service and scale their banking and lending portfolio.
We believe that a great company is built on great people. We are proud to have brought together incredibly bright minds to help make financial services ready for the 21st century. Our clients understand what it takes to succeed in a fully digital world and our team is a trusted partner in their endeavours.
To continue our success story we are looking for a skilled and enthusiastic (Senior) Application Consultant to be a part of our rapidly growing delivery services support team here in Sydney.
As an Application Consultant, you’ll be responsible for helping our clients to get the best out of our platform: from mapping their requirements, to providing training and advising on best practices throughout their complete project lifecycle.
You'll get to work with every type of FinTech company across the world from large banks to small startups while applying your banking and FinTech knowledge to help our customers launch the next generation of financial services.
What you'll be working on:Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banksGather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu systemProvide training to our customers on the Mambu platform and new feature releasesProvide ongoing support and Q&A to existing customers and their usersBe an active part of shaping Mambu's culture as a company
You need to have:Deep knowledge of consumer or business lending and deposits products and operations by having worked in the banking or FinTech industryExperience with Australian lending productsA consultative mindset of listening, understanding and anticipating customer needsExcellent written and verbal communication skills in EnglishEnthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problemsEmployment may depend on (criminal record and credit) background checks
Why Mambu?Mambuvians come from over 30 countries across 6 continents which makes our team diverse in perspective and ideas;With clients and offices around the world your work will influence change on a global level;Our culture is integral to our success and is built on trust, collaboration and a sense of ownership;Join a cohesive environment that lets you learn, grow and encourages you to challenge;We work hard but with perks ranging from 4 day working weeks in summer to team getaways and the obligatory snacks, we take care to enjoy life too;And of course, we offer competitive compensation and benefits structure.