Service Reliability Engineer - Platform

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Job description

Mambu is the SaaS banking engine powering innovative loan and deposit products, the lean alternative to cumbersome core banking systems. Helping clients to successfully start up business ventures, transform existing operations, launch new products and expand into new markets. Mambu provides financial institutions of all sizes with the agility to rapidly design, launch, service and scale their banking and lending portfolio.

We believe that a great company is built on great people. We are proud to have brought together incredibly bright minds to help make financial services ready for the 21st century. Our clients understand what it takes to succeed in a fully digital world and our team is a trusted partner in their endeavours.

We are looking for a passionate, skilled and enthusiastic Service Reliability Engineer to join our Core Platform team in Iasi. As an SRE you will build, operate and improve a highly available, performant, scalable, cost-effective, reliable and secure Mambu Cloud Platform using latest tools and technologies.

You will:

Build and maintain the Mambu Cloud Platform by:

- Ensuring that the platform is highly available and the infrastructure can scale without any downtime for the customer;

- Managing performance and analyzing infrastructure problems;

- Utilizing the latest tools and technologies to enable application containerisation and microservices architecture;

- Enabling self-service usage of the platform;

- Assessing 3rd party solutions and advising in build-vs-buy decisions;

- Ensuring that development teams can autonomously make use of the platform to deliver product features at a higher pace, with reduced coordination;

Develop and improve engineering tools and processes by:

- Defining and improving continuous integration, delivery and deployment processes for the Mambu platform and application;

- Ensuring accessibility, integration, performance and security for all tools used in the product life cycle;

- Being automation driven over manual processes;

Develop strong SRE/DevOps mindset and culture by:

- Sharing knowledge and best practices like Continuous Integration, Delivery and Deployment to the team and organisation so that we can enable the SRE/DevOps approach;

- Helping the engineering teams to increase the deployment frequency and reduce the lead time for changes and operating their service in production;

Increase observability and operability by:

- Improving all aspects of monitoring of the Mambu Cloud Platform and all auxiliary services;

- Helping engineering teams get deep insights into their applications in production;

- Ensuring that dashboards provide the right level of information to the right people in the organization;

Promote technical excellence by:

- Nurturing and monitoring the product technical excellence and high quality by working as a team;

- Opening to experiment new and unconventional tech solutions;

- Organizing the accumulated knowledge and information gained by the team, making it available and easy to retrieve whenever needed by any team member, with an increase focus on the team process.

You need to have:

Solid knowledge of public cloud services (at least 3 years of experience);

Understanding of cloud native applications and distributed systems;

Software development and testing skills (Go is a big plus, Java, Python, unit testing, integration testing, etc.);

Good knowledge of network and network security;

Experience with configuration management and infrastructure-as-code tools;

Experience with managing application on Kubernetes (at least 2 years);

Experience with application monitoring and alerting on scale;

Experience with incident management, on-call rotation;

Familiar with continuous deployment strategies (blue/green, canary);

Exposure to the Software Development Life Cycle, Continuous Integration and Deployment processes;

Good knowledge of Linux systems (including networking and security);

Interest in Cloud Operations. This is not an ops position, but the goal is to create engineering solutions for ops problems;

Basic knowledge of database administration;

Application security knowledge (secure software development practices) is a plus;

Strong communication, organizational and problem-solving skills.

Compensation and benefits:

Competitive salary;

Flexible working hours;

Pre-paid parking ticket at Palas / Monthly bus pass;

Monthly digital meal tickets;

Easter and Christmas gift tickets;

Private Health Insurance;

21 days of holiday;

Summer schedule (4-days/week);

Therapeutic massage;

Sports package;

Eye glasses vouchers;

Fruits, coffee, tea, sweets, popcorn machine and many others;

Standup Desk in a very modern office and access to the best logistics;

Professional career growth by providing access to trainings and conferences.

Why Mambu?

Mambu has over 250+live deployments, helping to revolutionise financial services in more than 46 countries globally, and we're just getting started;

We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do;

Mambu proactively takes the initiative to improve the industry for the better;

Mambu is using top tool for development activities;

Because you want more, you want to know how your lines of code impact the world.

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Why Mambu?

About us

Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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