SRE Team Lead (Ecosystem)

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Job description

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different. We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.

To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.

To continue our success story we are looking for a skilled and enthusiastic technical lead to join our team. As a System Owner, you will ensure the high quality, maintainability and performance of the platforms (Mambu Process Orchestrator and MIB) in the operational phases. We have an exciting roadmap of new features and technical challenges ahead and need someone with the skills and experience to keep up with our fast-paced environment.

You will:

Provide technical leadership in the Ecosystem Services Team by:

- Applying agile architecture principles in all development phases

- Constantly improving the system technical capabilities and technology stack

- Structuring development phases for implementing new initiatives

- Driving innovation with each newly implemented functionality

- Finding and implementing solutions for technical challenges, with the team

- Ensuring inter-tribe collaboration and alignment between the Platform Tribe and Ecosystem Tribe on SRE practices, procedures and tooling

Own the product backlog by:

- Ensuring the high-level roadmap and constantly debate it with the team

- Ensuring agile, phased delivery of the platform improvements

- Conducting technical assessments

- Collaborating with the Tribe Champion for validating roadmap, technical & business solutions

Own the Mambu Process Orchestrator and Mambu Integration Bus infrastructure by:

- Defining and giving support for implementation of complex infrastructure architectures, especially the ones that involve both MPO and MIB working together

- Creating solutions for complex customer infrastructure requirements, such as VPC between Customer Network / MPO / MIB / Mambu and 3rd party connectors, in close collaboration with the SRE Core Platform team

- Evaluating new tools and technologies that would improve the services offered by Ecosystem to customers, including proactive search for improvements

- Improving the collaboration with external providers and participate in common infrastructure initiatives, such as moving to a cloud-agnostic solution

- Validating new releases of 3rd party tools used by the Ecosystem tribe, from an infrastructure perspective, including security and compliance with Mambu standards and guidelines

Ensure codebase high quality by:

- Being hands-on for most of the time and an example of quality

- Creating channels for the team to express and find solutions to technical impediments and standards

- Seeing to the tech stack that is constantly at its highest possible standards

Ensure the system is according to agreed non-functional requirements by:

- Monitoring performance, availability and security of the platform

- Acknowledging, investigating and proposing solutions for addressing impediments

Coach the technical team by:

- Implementing and promoting SRE principles and practices within the Ecosystem tribe and 3rd party component providers (Middleware and Elastic.io):

1) effective use of SLOs and error budgets

2) focus on automation to reduce toil (aka SREs must have time to make tomorrow better than today)

- Being a mentor and growing technical talent inside the team

- Creating a self-sufficient team, capable of addressing any technical challengeImplementing & delivering new initiatives and enhancements, together with the team

You need to have:

3+ years of experience with a public cloud

2+ years of experience with managing applications on Kubernetes and running them in Production

Strong experience with observability tools such as Prometheus, Grafana, Jaeger, and Splunk

Strong technical leadership skills

Strong communication, organizational and problem-solving skills

Good understanding of cloud platform management

Familiar with Agile Architecture good practices

Familiar with project planning (MVPs, phases etc)

Capacity to juggle many different types of tasks with graceful prioritization

Proactive, detail oriented, creative and team-player attitude

Able to work with targets and deadlines

Excellent written and verbal communication skills in English

Nice to have:

Infrastructure and application security knowledge (secure software development practices)

Knowledge of Russian language

Compensation and benefits:

Competitive salary;

Flexible working hours;

Pre-paid parking ticket at Palas / Monthly bus pass;

Monthly digital meal tickets;

Easter and Christmas gift tickets;

Private Health Insurance;

21 days of holiday;

Summer schedule (4-days/week);

Therapeutic massage;

Sports package;

Eye glasses vouchers;

Fruits, coffee, tea, sweets, popcorn machine and many others;

Standup Desk in a very modern office and access to the best logistics;

Professional career growth by providing access to trainings and conferences.

Why Mambu?

Mambu has over 250+ live deployments, helping to revolutionise financial services in more than 46 countries globally, and we're just getting started;

We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do;

Mambu proactively takes the initiative to improve the industry for the better;

Mambu is using top tool for development activities;

Because you want more, you want to know how your lines of code impact the world.

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Why Mambu?

About us

Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

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