Services and support.
Our in-house experts will guide you through Mambu's ecosystem configuration and will share industry best practices gained from hundreds of successful implementations.
In a market as dynamic and unpredictable as banking, agility moves from ‘nice-to-have’ to a survival issue. Mambu's in-house experts guide and share industry best practices from Day 1.
In-house experts guide you through configuration of your Mambu environment, sharing industry best practices gained from hundreds of successful implementations.
Technical integration assistance
Mambu engineers assist with architectural concepts to API usages to testing best practices. They will work with you to ensure your ecosystem is optimised and bullet-proof.
Enterprise service level agreements
Uptime, response time and priority ticketing support ensure the highest level of service agreement to meet the needs of today's financial institutions.
With input from our clients, partners and the industry, Mambu is adding and rolling out major improvements every quarter.
Support from regional hubs
Fully in-house application support from consultants in EMEA, Asia Pacific and the Americas in multiple languages.
Truly agile project execution.
Our in-house delivery is agile and tailored to customer critical path to go-live. It is enabled by a series of workshops and trainings along all business functions with a consultative requirements-to-configuration translation.
Mambu application specialists enable functional owners to make decisions and changes independently ensuring long-term operational independence. Our specialists are your point of contact after go-live with in-depth project knowledge.
Better customer experience
product owners provide insights into best-practice in operations, technology and feedback enhancements feeding recommendations back to our core product offering.